Realiable IT Support

I help businesses deliver outstanding service while running their operations more efficiently. Through CustomerCare & Business Support Solutions, I partner with owners, executives, and teams to manage the details that keep a company moving so they can focus on strategy, sales, and growth.

I combine years of hands-on experience in customer service, IT support, administrative management, and virtual assistance to build processes that actually work. I can set up and optimize leading platforms such as Zendesk, HubSpot, Salesforce, Freshdesk, Asana, Monday.com, Trello, Microsoft 365, Google Workspace, Calendly, Slack and Zoom—using them to create seamless workflows, automate routine tasks, and monitor performance.

My skill set includes customer experience design, process improvement, support ticketing and escalation, CRM management, data entry and reporting, team coordination, scheduling, and workflow automation. These skills allow me to identify gaps, reduce inefficiencies, and put systems in place that improve both your internal operations and your customers’ journey.

Whether you need someone to handle your customer care inbox, streamline administrative workflows, or act as a reliable virtual assistant, I provide proactive, high-quality support that saves time, improves service quality, and frees you to concentrate on growing your business.